Philippine Postal Corporation

Browse over 145 requests from this government agency

Go Back

Rockielyn T. Eraña Sss Loan check

Requested from PHLPost by rockielyn eraña at 12:30 AM on Dec 28, 2019.
Purpose: Just want track my sss loan check
Date of Coverage: 11/30/2019 - 12/28/2019
Tracking no: #PHLPost-975905921618

rockielyn 12:30 AM, Dec 28, 2019

Hi

I want to ask the tracking of my sss loan check. Can I also have the tracking number
April 23, 2020

Dear rockielyn eraña,

Greetings!

Thank you for your request dated Dec 28, 2019 12:30:06 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Rockielyn T. Eraña Sss Loan check.

Response to your request

While our aim is to provide information whenever possible, please note that based on the title of the request, the undersigned deems your request as an invalid FOI request for being a frontline service/customer service request.

This kind of request is usually denied by the undersigned in this FOI platform and is forwarded to our customer service who would in turn contact you. However, the undersigned cannot open your request along with a few more request due to technical reasons in this FOI website and as such, the undersigned can only deny the request without being able to forward the same to our customer service given that your contact information cannot be viewed.

You are therefore advised to direct your concern to our customer service by sending an email at customercare@phlpost.gov.ph or calling 8288-POST(7678). 

In any case, while this request is not a valid FOI request for reasons stated above, you may still opt to resubmit your request so that the undersigned may help you send the details of your request to our customer service. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.